CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS  PART 2 QUESTIONS 85 TO 112

85. According to Westrum’s phases of safety culture, an organization that indicates a concern

for safety and takes action when an accident occurs to prevent a recurrence is in what

phase?

c. Reactive.

86. After selecting a number of possible vendors for a complex upgrade of equipment and

services, the next step is to develop a:

b. request for proposal.

87. Under the Joint Commission’s policies, which of the following is a reviewable sentinel

event for hospitals?

a. Suicide within 72 hours of discharge.

88. Which of the following reportable diseases requires a mandatory written report?

d. Gonorrhea.

89. A patient safety event that reaches the patient in some manner but does not result in

harm to the patient is categorized as:

c. no-harm event.

90. Which nursing care delivery system is most economical but fragments care?

a. Functional care.

91. Which of the following outlines systematic procedures based on a patient’s treatment

response, such as for asthma care?

c. Algorithm.

92. When assessing quality performance, the degree to which an intervention accomplishes