CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS  PART 2 QUESTIONS 113 TO 140

113. If a patient gives permission for a staff person to accompany her throughout a visit and

take notes of the experience, this is an example of:

a. patient shadowing.

114. Which of the following poses an increased risk of infection?

c. Water-stained ceiling tiles.

115. With the RACE method of dealing with a fire, the C stands for:

b. Confine fires.

116. To determine whether an applicant requesting clinical privileges has settled

malpractice claims, the organization must:

c. query the National Practitioner Data Bank.

117. If the Joint Commission grants contingent accreditation, the organization is generally

subject to a follow-up survey in:

d. 30 days.

118. Which of the following steps takes place during the initiation phase of the process

improvement cycle?

c. Create mission and vision statements.

d. Develop criteria for standards.

119. In a PERT (Program Evaluation and Review Technique) chart, parallel activities:

a. occur at the same time.

b. involve the same activity.

c. require the same amount of time.