IMPACT OF ATTITUDES TOWARDS TECHNOLOGY IN THE WORKPLACE     1900w

Executive Summary

 Over the years, technology has transformed our view of the world. Technological change has led to the creation of amazing products and services, putting connectivity to people and information from around the world at our fingertips.

 Technological innovation has made the discovery of many functional and utility devices like the computer and the smartphone possible. All these revolutionary changes have made our lives faster, easier and more fun. However, not everyone shares the same positive outlook when it comes to technology. People are often anxious or sceptical about the benefits that new technology brings.

The purpose of this research study is to understand the relationship between people’s responses to, and acceptance of, technology and its impact on their performance in the workplace and in their personal lives. The research studies international trends observed in academic journals, trade publications, commercial articles and social media, with a special focus on North American workplaces. A primary research study was also conducted in order to better understand people’s prevailing attitudes towards technology using a screening tool designed by internet : intelligence, an e-Business service provider who hypothesized that only 15% of people are actually comfortable with technology, whereas the remaining 85% are either anxious, avoidant and/or addicted to technology. The survey categorizes people into ‘anxious’, ‘avoidant’ and/or ‘addicted’ based on their relationship with technology. The sample population was chosen to be representative of the Canadian national full-time employee population. The report also includes a critical assessment of the survey tool employed and suggest possible alterations to the tool.

The study concludes that employees attitudes towards technology are impacted by the ease of use and the benefits that the technology brings. Primary research findings indicate 100% people are either anxious, addicted and/or avoidant of new technology. These a