Effective Communication

The success of corporations, companies, organizations, and small businesses competing in the competitive industry in the United States depends on profit, communication, leadership, control, and managers accountable for productivity while encouraging a high-quality, diverse work environment. This essay will focus on some of the techniques effective for sharing, and distributing information, and ideas. How a technique is applied or modified to enhance the health care industry and how technological advancements are affecting areas in the health care field.  One will expand on organizational models and how they currently share knowledge and involve employees in formulating solutions to problems (Lombardi & Schermerhorn, Jr., 2007, p. 82). 

The organizational model that best describes the growing mind center, a former employer located in Berkeley, is the Horizontal structure new organizational models that emphasize integration, and cross-functional teamwork. The training center dispenses medication prescribed by physicians to students, and engaged in job trainings that challenge students with disabilities to compete for employment in competitive industry (Lombardi & Schermerhorn, Jr., 2007, p. 2).

Because of the type of students, we instruct, and coach. It is important for staff to communicate laterally as well as vertical without delaying or changing the message, for instance when a student departed from one area of the center and needed medication doing his time with the next program or counselor. The homeroom instructor must communicate the medical needs laterally to the receiving counselor or instructor without invoking upper management for approval. That could delay a decision, and cause a medical situation for an epilepsy client (Groysberg, & Slind,, 2012, p. 12).

When difficulties occur between function groups, they are too often transferred up to advanced levels for solving rather than addressed at the level of the difficulty or action. Running problems up the managerial flagpole reduces decision making, solving problems, and over time can result in a loss of competitive advantage (Lombardi & Schermerhorn, Jr., 2007, p. 57). 

Lombardi and Schermerhorn (2007) states:

Teams are the building blocks of today’s new and more-horizontal organizational forms. Team structures formally designate and use permanent and temporary teams extensively to accomplish tasks. Training, and care facility organized into teams can solve problems and explore opportunities in a more flexible manner. Cross-functional teams composed of members from different functional areas can work together on a part-time or full-time basis, depending on the needs of the organization.

The intention of a team-based approach is to break down functional chimneys increase information sharing, and create more effective lateral relations that improve problem-solving and performance. At a community health clinic, for example, staff may be assigned to one or more projects (community outreach, infant immunization, and disease education and prevention, to name just a few possibilities). With each project under the direction of a team leader, traditional hierarchy takes a backseat to the focus on team activities and project accomplishments. The potential advantages of team structures are numerous and include better communication across functions, shared responsibility by all team members for meeting performance targets, fewer barriers between departments, and improved morale (p. 69). 

The technique most effective for communicating, sharing information, and ideas are face-to-face communications whenever possible; however in today's world communication travels at the speed of light and sometimes e-mailing is more efficient however; “Electronic team meetings can cause problems however particularly when members’ working relationships are depersonalized and some of the advantages of face-to-face interaction are lost” (Lombardi & Schermerhorn, Jr., 2007, p. 7).

The techniques that proved to be ineffective are the chain of command, or line of authority that vertically links all positions with successively higher levels of management. Organizations increase in height as they grow larger. (grow “vertically”)  More stages of administration or management levels are added to the chain. More layers of management increase the cost of overhead, increase timing of communication, limit content between upper and lower levels and can impede the decision-making process. This is one of the reasons “tall” administrations with multiple levels of organization are often criticize for inefficiencies and poor production (Lombardi & Schermerhorn, Jr., 2007, p. 65). 

The techniques of effective communication, sharing information, highly motivated, self-starter, and dedication can be applied to the health care work environment were team loyalty is critical in any workplace, especially in the health care industry were loyalty is importance to the success, and maintaining the competitive advantage.

Each team member is loyal to the health care organization, and its undertaking of providing health care   to its patient, and community. He also is loyal to the department administrator, and demonstrates his loyalty by following the objectives set forth, provides criticism, and helps accomplish team goals. His loyalty is to the team, to act positive as one who participates in contributing to team goals. Maintain a dedication, strong individual performance, and advanced on-the-job development (Reidenbach, & McClung,, 1999), (Lombardi & Schermerhorn, Jr., 2007, p. 107). 

Increasingly, today’s health care organizations use advanced information technology better to link groups within the organization and with groups outside the organization.

Lombardi and Schermerhorn, Jr. (2007) states:

A Good example of this type of structure is the ongoing trend of groups of different medical services joining into a health care network. Thus, the offices of several pediatricians, a nose throat, specialist, and an allergist may combine into a comprehensive children’s health care network, sharing the services of one business office and laboratory (p. 63).

The new technological medical records that permit quick access for doctors and other medical professionals that do not violate health information portability and accountability act (HPIAA) is one of the latest technologies introduced in the health care business. “The past decade has brought advanced information technologies, which include electronic messaging systems, executive information systems, collaborative systems, group decision support systems, and other technologies that use sophisticated information management to enable multiparty participation in organization activities” (DeSanctis, & Poole, 1994).

Conclusion

Organizations require personnel to connect with a wide selection of consultants, coworkers, off-site workforces, and other resource. Sharing information is important to a company's success, especially in the health care industry. I alluded to some of the techniques most effective for sharing information and ideas, and expanded on techniques that proved ineffective. We elaborated on how these techniques are applied or modified in a health care work environment and how new technology affects the health care industry (Lombardi & Schermerhorn, Jr., 2007). 

References

DeSanctis,, G., & Poole,, M. S. (1994, May). Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory. Organization Science, 5(2), 27p. Retrieved from http:// https://ehis.ebscohost.com/eds/detail?vid=2&hid=1&sid=5faf5e4a-d368-4bb6-ad66-2df9eee6a13b%40sessionmgr4&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db=edsjad&AN=10.2307.2635011

Groysberg,, B., & Slind,, M. (2012, June, p. 12). Leadership Is a Conversation. Harvard Business Review, 90(6), 1. Retrieved from http:// https://ehis.ebscohost.com/eds/detail?sid=3d2c2ad8-edbe-4f3f-86cb-b916bb13dad9%40sessionmgr14&vid=4&hid=1&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db=bth&AN=75369465

Lombardi, D. J., & Schermerhorn, Jr., J. R. (2007, p. 82). Health Care Management [University of Phoenix Custom Edition eBook]. Hoboken, NJ: John Wiley & Sons, Inc. Retrieved from University of Phoenix, HCS 325 website.

Lombardi, D. J., & Schermerhorn, Jr., J. R. (2007, p. 2). Health Care Management [University of Phoenix Custom Edition eBook]. Hoboken, NJ: John Wiley & Sons, Inc. Retrieved from University of Phoenix, HCS 325 website.

Reidenbach,, R. E., & McClung,, G. W. (1999, Spring). MANAGING STAKEHOLDER LOYALTY. Marketing Health Services, 19(1), 10. Retrieved from https://ehis.ebscohost.com/eds/results?sid=54645f19-007c-4ca6-9132-f36327c699c4%40sessionmgr14&vid=1&hid=1&bquery=member+%22is%22+loyal+%22to%22+the+health+care+organization&bdata=JmNsaTA9RlQmY2x2MD1ZJnR5cGU9MCZzaXRlPWVkcy1saXZl