CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS  PART 1 QUESTIONS 113 TO 140

113. A health care facility has eleven wheelchairs. The likelihood that a wheelchair will be

available when needed can be calculated with a(n):

BINOMIAL DISTRIBUTION.

114. When developing quality standards, the best source of information is:

EXTERNAL BENCHMARKING DATA.

115. Which of the following is NOT a primary goal of lean enterprise?

STABILIZE TOTAL COSTS.

116. Why is it important to use customized benchmarks?

 EXTERNAL FACTORS MAY DIFFERENTIATE OTHERWISE SIMILAR ORGANIZATIONS.

117. At the beginning of a planning meeting, the participants are asked to make a list of their

priorities. These lists are then compiled, and an overall list of priorities is created. This

process is known as:

NOMINAL GROUP TECHNIQUE.

118. Which of the following is NOT one of the operational measurements emphasized by the

theory of constraints?

NET PROFIT.

119. A hospital experiences very infrequent problems with infusion equipment. The best

statistical distribution model for examining these errors would be the:

POISSON DISTRIBUTION.

120. The most common and effective style of checklist for hospital employees is:

DESIGNED TO PROMPT A RESPON