DIVERSITY: DISCRIMINATION AND SERVICE USERS 1500w DISCRIMINATION, AFFIRMATIVE AC It is your role and responsibility to ensure that all staff promote equality, diversity and inclusion, whether deal
DIVERSITY: DISCRIMINATION AND SERVICE USERS 1500w DISCRIMINATION, AFFIRMATIVE AC It is your role and responsibility to ensure that all staff promote equality, diversity and inclusion, whether deal
DIVERSITY: DISCRIMINATION AND SERVICE USERS 1500w
DISCRIMINATION, AFFIRMATIVE ACTION, ABLEISM
It is your role and responsibility to ensure that all staff promote equality, diversity and inclusion, whether dealing with service users directly or indirectly. This can be done in the following ways:
Dignity and respect – respect individual’s need for privacy and dignity in the way that service is provided and the way that information is handled. Treat service users with tolerance and have a non-judgemental attitude
Information and Communication – providing information in different formats for example large print, Braille, video, tape, total communication, other languages, providing an interpreter.
Value the contribution - that each individual can make. Create a productive environment in which everybody feels valued, their talents are fully utilised and services meet the requirements of diverse service users.
Embrace difference as a way of attracting and retaining staff and improving customer satisfaction. Provide relevant and appropriate access for the participation, development and advancement of all