COMMUNICATION OPINION JANICE ELLIS HCS/320 JANUARY 10, 2019 PROF. GIL ELLIS In my first example I was the sender. My role in the conversation is the District Manager. As the district manager at J P M

COMMUNICATION OPINION JANICE ELLIS HCS/320 JANUARY 10, 2019 PROF. GIL ELLIS In my first example I was the sender. My role in the conversation is the District Manager. As the district manager at J P M

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COMMUNICATION OPINION JANICE ELLIS HCS/320 JANUARY 10, 2019

PROF. GIL ELLIS

In my first example I was the sender. My role in the conversation is the District Manager. As the district manager at J P Morgan Chase, there are times when I have to engage in difficult conversations with my subordinates. I’ve got one subordinate in particular named Gayle who is the receiver of a specific message. She has always been unaccountable for her actions and typically combative towards anyone who is providing her with negative feedback.

Let’s first define the word communication. Communication is the transmission of information, messages or thoughts from one party to the next. Communication can be transmitted by speech, writing, signals and behavior. In the basic communication process the sender is the person issuing or giving the information. The receiver is the person that the sender wants to transmit the information to. The message is the subject matter or information the sender wants to relay to the receiver.