CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS UNMARKED PART 1 QUESTIONS 57 TO 84
CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS UNMARKED PART 1 QUESTIONS 57 TO 84
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CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS UNMARKED PART 1 QUESTIONS 57 TO 84
57. During a meeting, the facilitator must intervene several times to stop disputes between
participants. Is this appropriate?
a. Yes, but the facilitator should stay in the background unless the progress of the meeting is
threatened.
b. Yes, the facilitator should rule in favor of one participant.
c. No, the facilitator should never intrude upon a meeting.
d. No, the facilitator should leave this duty to the chairperson.
58. Which of the following procedures is NOT a good way to mitigate injury?
a. Maintaining a ready supply of antidotes to high-risk medications.
b. Simulation training.
c. Programming equipment to shut off in the event of a crisis.
d. Requiring employees to practice crisis response.
59. The first and most important step in a disclosure conversation is: