CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS  PART 2 QUESTIONS 1 TO 28

1. The type of power that a staff nurse obtains by closely affiliating with the unit supervisor

is:

 REFERENT.

2. When building a team, a key strategy must include:

EXHIBITING SELF-CONFIDENCE.

3. Rate-based measures are expressed as:

PROPORTIONS/RATIOS.

Dictator on 4. If a reimbursement method is going to change, and a date (6 months in the future) and a

grace period (an additional 3 months) have been set for implementation, the best time to

 IMMEDIATELY.