CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS  UNMARKED   PART 1 QUESTIONS 113 TO 140

113. A health care facility has eleven wheelchairs. The likelihood that a wheelchair will be

available when needed can be calculated with a(n):

a. binomial distribution.

b. multinomial distribution.

c. factorial.

d. effects analysis.

114. When developing quality standards, the best source of information is:

a. trade publications.

b. the facility scorecard.

c. prior performance measures.

d. external benchmarking data.

115. Which of the following is NOT a primary goal of lean enterprise?

a. Improve quality.

b. Stabilize total costs.

c. Eliminate waste.

d. Reduce lead time.